Webscale AI Solution Partner

Crimson Agility cleans and structures your product data for AI agents

When product data is incomplete, AI answers are vague or wrong. Crimson Agility fixes the data in your platform, PIM and ERP.

Why the data comes first

AI agents guess when your product data is incomplete

Most catalogs store key facts where an agent cannot read them. Fitment sits in a PDF chart. Install requirements live with your team. Stock is tracked for the product but not for each variant. Crimson Agility moves each of these facts into a structured field in the system that owns it, so the assistant can answer from data instead of guessing.

66%

How readable the average retail product page is to AI. The missing third lives in back-office systems, spec sheets and the people who know your products.Adobe Digital Insights AI Visibility, Q1 2026

Shopper question

Will this leveling kit fit my 2021 F-150 3.5L EcoBoost with the max tow package?

What the agent can read
  • Title2.5in Leveling Kit F150 2015-2023 Fits Most
  • FitmentFree text"Fits most F-150 models. See fitment chart."
  • Fitment chartNot readableImage inside a PDF download
  • Towing package notesMissingKnown by the install team, not written down
  • StockParent SKUIn stock
  • FitmentPIM2021 Ford F-150, 3.5L EcoBoost V6, 4WD. Excludes Raptor and Tremor.
  • CompatibilityInstaller interviewMax tow package requires the extended brake line kit
  • Variant stockERP, live4WD black kit in stock, ships today
  • Related partPIMExtended brake line kit, in stock
  • WarrantyPolicy documentLimited lifetime, registered owner
What the shopper hears
Store assistant
Will this leveling kit fit my 2021 F-150 3.5L EcoBoost with the max tow package?
This kit fits most 2015 to 2023 F-150 models. Please check the fitment chart on the product page to confirm it fits your truck.
Yes. It fits your 2021 F-150 3.5L EcoBoost in 4WD. With the max tow package you also need the extended brake line kit. The black 4WD kit and the brake line kit are both in stock and ship today. Want me to add both to your cart?

The shopper still doesn't know if it fits. They call support or buy somewhere else.

The shopper gets a clear yes, the required add-on and a way to buy both in the same conversation.

Launch test 1 of 4 checks passed4 of 4 checks passed

Illustrative example.

How the work splits

Who does what in a Webscale AI deployment

Crimson Agility owns the data work. Webscale AI owns the platform. Both teams follow the same four steps that Webscale AI's Forward Deployed Engineers use on every deployment.

Step Crimson Agilityleadsprovides
01

Audit the catalog

Find what an agent cannot answer today and where each answer actually lives.

Audits platform, PIM and ERP attributes against the questions your shoppers ask, then maps every gap to the system that should own it.

The AI readiness scan, the launch test question set and Commerce Context Engine connectors that read every source.

02

Capture what your experts know

Fit, install and compliance knowledge that no system holds yet.

Interviews your product, install and compliance experts and writes their answers down as structured data your team approves.

Turns approved knowledge into grounded sources and per-agent instructions in your brand voice.

03

Map and normalize

Make every attribute, variant, price and policy consistent across your systems.

Moves attributes into typed fields, normalizes taxonomy and variants, makes compliance rules queryable and fixes ERP and PIM sync at the source.

The Commerce Context Engine keeps that data live, serves the same answer on every channel and writes orders and returns back to your systems.

04

Validate and tune

Test the answers before launch and keep them accurate after.

Runs the launch test with your team and sets up data governance so new products arrive machine-ready as the catalog grows.

Playground preview, conversation review, escalation rules and the merchant controls that decide what each agent knows and does.

No launch until the answers are verified.

The assistant goes live only after your team, Crimson Agility and Webscale AI agree it answers your launch test questions correctly.

Where Crimson Agility goes deepest

Categories where a wrong answer means a return or a compliance risk

These categories have fitment and compliance rules that generic AI tools miss. Crimson Agility stores those rules as product data so the assistant follows them.

Category

Automotive aftermarket

The data problem
Fitment lives in charts and descriptions. A wrong answer is a returned part and a lost customer.
What gets structured
Year, make, model, engine and package fitment as fields. Required add-ons and exclusions as relationships.
What shoppers can ask
"Which brake kit fits my truck with the tow package?"
Category

Outdoor and 2A

The data problem
Eligibility depends on the product, the buyer and the state. Rules often live with the compliance team.
What gets structured
Restrictions, shipping eligibility and required disclosures held in the catalog where an agent can query them.
What shoppers can ask
"Can you ship this to me in California?"
Category

Healthcare and medical supply

The data problem
Who can buy what is regulated. Product claims need careful wording.
What gets structured
Buyer eligibility, category-level disclaimers and approved product language as data.
What shoppers can ask
"Is this available to my practice? How do these two differ?"
On your site and off it

One set of clean product data for your storefront and AI channels

Crimson Agility structures your product data once. The Commerce Context Engine keeps it live and serves the same facts to the assistant on your storefront and to AI agents like ChatGPT and Gemini.

  1. Your systemsPlatform, PIM, ERP, OMS, documents and expert knowledge, cleaned by Crimson Agility
  2. Commerce Context EngineOne live, normalized context with each fact from the system that owns it
  3. Your channelsThe AI Shopping Assistant on your storefront and AI agents in ChatGPT, Gemini, Perplexity and Copilot
Available today

On your storefront

The AI Shopping Assistant sells and serves in one conversation. Shoppers discover, compare, check an order or start a return, all answered from the Commerce Context Engine.

  • Installs with one script tag
  • Answers grounded in your catalog and approved sources
  • Connects to the help desk you already run
Uses the same data when you add AI channels

In AI channels

  • ChatGPT
  • Gemini
  • Perplexity
  • Copilot

Agents in ChatGPT, Gemini, Perplexity and Copilot read structured product data through feeds and open standards such as UCP, ACP and MCP. Crimson Agility formats your product data to meet those requirements, so the stock and pricing an agent sees match your storefront.

  • Typed attributes and variants an agent can compare
  • Policies and eligibility exposed as data
  • One source of truth across feed, storefront and agent
42%

Better conversion from AI assistant traffic than other traffic in March 2026, a record high.Adobe Digital Insights

What the badge means

The Solution Partner standard

Every Webscale AI Solution Partner works to the same commitments, so you know what you are getting before the first call.

Trained on the Commerce Context Engine

Partners structure data the way the Commerce Context Engine reads it and follow the same steps as Webscale AI's engineers.

Fix data at the source

Corrections land in the system that owns the fact, so your platform stays the source of truth.

Launch test before go-live

Answers are checked against the questions your team chooses before any shopper sees them.

Your data stays yours

No cross-merchant training. Your raw data stays yours, and Webscale doesn't use it to train models.

Clear ownership

The partner owns the data and integration work. Webscale AI owns the platform and its support.

Platforms

Supported with Webscale AI

  • Adobe Commerce
  • Magento
  • Shopify
  • Shopware
  • BigCommerce

No replatforming. The engine runs alongside the platform you already have.

How an engagement starts

From first meeting to go-live

  1. 01
    Goals session with Webscale AI.

    The Webscale AI Solutions team meets with you to outline your short-term and long-term goals.

  2. 02
    Data readiness review with Crimson Agility.

    Crimson Agility maps your top shopper questions to the systems that hold each answer.

  3. 03
    Data work and connection.

    Connecting the Commerce Context Engine takes under a day. Your launch date depends on how much data work your catalog needs.

  4. 04
    Launch test and go-live.

    Both teams sign off, then the assistant goes live on your storefront.

Questions

Crimson Agility and Webscale AI, answered plainly

A Solution Partner is a commerce systems integrator that prepares a merchant's data for the Webscale AI Commerce Context Engine. They audit the catalog, capture expert knowledge, normalize product data at the source system and validate answers before launch, using the same method Webscale AI's Forward Deployed Engineers use.

Crimson Agility owns the data and systems work under the AI. That covers catalog and attribute structure, fitment and compatibility data, compliance rules held as catalog data plus ERP and PIM integration. Webscale AI provides the Commerce Context Engine, the AI Shopping Assistant and the merchant controls.

Bring one in when your product data is incomplete or spread across systems. Common signs are fitment held in PDFs, attributes buried in descriptions, an ERP that does not sync cleanly with the storefront or compliance rules that live with people instead of in the catalog.

Adobe Commerce, Magento, Shopify, Shopware and BigCommerce.

No. The Commerce Context Engine runs alongside the platform you already have. Crimson Agility fixes data in the system that owns it so your storefront and back office stay the source of truth.

Run the free Webscale AI readiness scan on your store, then book a readiness review with Crimson Agility. The review maps the questions your shoppers ask to the systems that hold each answer.

Last updated

Find out what an agent can't answer about your catalog

Run the free scan to see where your product data falls short. Then book a review with Crimson Agility to plan the fixes.