Fix the friction before they leave
Webeyez spots the exact moment a shopper’s session breaks. Webscale’s AI Shopping Assistant steps in immediately and fixes it, before that shopper is gone for good.
Signal detected 0.4s 
Store assistant Replied in 1.2s 
Rear caliper, heavy-duty Part 1861A, in stock The cost of doing nothing
Here’s what a bad search bar actually costs you
That’s what US retailers lose to search abandonment every year. Most of it is invisible until it shows up as a number in next quarter’s report. By then the shopper already bought from someone else.
Google Cloud and Harris Poll.
How it works
Webeyez finds the break.
We fix it.
Webeyez watches every session for the moment something goes wrong. Webscale’s AI Shopping Assistant is standing by to act on it immediately. One partner sees the problem. The other solves it. Same session, same shopper, same conversation, before they’ve decided to leave.
Detection and intervention on one pathSignal layerWebeyez reads every live session in the background and names the break the moment it happens, then fires that signal onward.
The AI Shopping Assistant opens on the storefront in that same session, asks what the shopper actually needs, and hands them a real product.
Every storefront has its own friction points. During onboarding, we build the exact triggers yours needs, not just the ones above.
See it in action
Pick a signal. Watch the save.
Webeyez reads behavior in the background, with nothing in the shopper’s way. The moment friction shows up it fires a signal, and the assistant opens on the storefront mid-visit.
fired, 0.4sfired, 0.4sfired, 0.4sRuns on your stack
Works on the platform you already run
Webeyez passes the signal, the Assistant responds immediately, and your storefront looks and loads exactly the same. It runs on the stack you already have, with no redesign, and it gets a lot better at catching the sale you were about to lose.
Built for merchants who feel this the most
Where a wrong answer is a liability, not just a bad experience.
Where one shopper can’t find one part in a hundred thousand SKUs.
Where the product only makes sense once someone explains it.
If your shoppers have to ask questions to buy, this is built for you.
Uri StraussFounder and CEO, Webeyez 
“For a decade, ecommerce analytics has been very good at telling merchants what went wrong and very bad at doing anything about it. Conversational AI changes that equation. Webeyez supplies the signal that a shopper is stuck, Webscale’s assistant acts on it in real time. Detection and resolution stop being two separate products. This is the kind of partnership where one plus one equals three, and we’re moving on it with real urgency ahead of the holiday season.”
Questions we get asked
It connects Webeyez's real-time friction detection to the Webscale AI Shopping Assistant. When Webeyez flags a failed search or a stalled session, the Assistant steps in immediately with a real answer instead of the shopper leaving.
Webeyez watches live sessions for signals like failed searches, slow page loads, unproductive browsing, and exit intent, and flags them the moment they happen.
It engages the shopper directly, in the same session, clarifying what they need and pointing them to a real product or a faster path to one.
Adobe Commerce and Magento, Shopware, Shopify, and WooCommerce.
Yes. The integration connects an existing Webeyez deployment to an existing Webscale AI Shopping Assistant deployment on the same storefront.
Contact sales@webscalenetworks.com and we will walk you through it.
